Terms & Conditions

Please read these terms carefully before using our services or website.

Last updated: September 2026

1. About These Terms

These Terms and Conditions govern your use of the MZ Residential Services website and the services we provide. By engaging our services or using this website, you agree to be bound by these terms.

MZ Residential Services operates across Greater Western Sydney, including the Liverpool, Fairfield, Bankstown, Canterbury, Parramatta, Campbelltown, and Penrith council areas.

2. Our Services

We provide residential lawn mowing, garden maintenance, hedge trimming, gutter cleaning, pressure washing, and full exterior home maintenance services.

All services are subject to availability. We reserve the right to decline or reschedule a booking at our discretion, and will notify you as soon as practicable if this occurs.

3. Quotes and Pricing

Quotes provided via our website, phone, or email are estimates based on the information you supply. Final pricing may vary if the actual scope of work differs from what was described at the time of quoting.

We will advise you of any pricing changes before commencing work. Starting prices shown on our website are indicative only and may vary depending on property size, condition, and access.

4. Bookings and Cancellations

To cancel or reschedule a booking, please contact us at least 24 hours in advance. Cancellations made with less than 24 hours notice may incur a cancellation fee.

We reserve the right to reschedule bookings due to severe weather, equipment issues, or other circumstances beyond our control. We will contact you promptly to arrange an alternative time.

5. Access to Property

You are responsible for ensuring safe and unobstructed access to the areas requiring service on the agreed date. This includes unlocking gates, securing pets, and removing any hazards.

If our team is unable to access the property at the scheduled time due to circumstances within your control, a call-out fee may apply.

6. Payment

Payment is due upon completion of services unless otherwise agreed in writing. We accept payment by bank transfer, cash, or other methods as advised at the time of booking.

Overdue invoices may incur a late payment fee. We reserve the right to suspend services for accounts with outstanding balances.

7. Liability

We take care in delivering our services and carry appropriate public liability insurance. However, we are not liable for pre-existing damage, damage caused by hidden hazards not disclosed prior to the service, or indirect losses.

Any claims for damage must be reported to us within 48 hours of the service being completed. We will assess all claims fairly and in good faith.

8. Website Use

The content on this website is provided for general information purposes only. While we endeavour to keep information accurate and up to date, we make no warranties about its completeness or accuracy.

You must not use this website in any way that causes, or may cause, damage to the website or impairment of its availability or accessibility.

9. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

10. Contact Us

If you have any questions about these Terms and Conditions, please get in touch:

Email: [email protected]

Phone: 0451 996 697